See below for original complaint:
Thank you for your e-mail.
I understand you feel that our coverage of the Middle East situation has been biased in favour of the Israelis.
However, I assure you that this is not the case, though it is difficult to respond to your main issue and 1st 2 points as you haven't provided any examples of this bias you refer to or where you programme name or website URL, we could research the matter further.
As for your 3rd point, it is difficult to explain the reasoning of either side and it is not our place to do so. We have tried to explain the history of the conflict and the facts though it is not feasible to do this every time we report on the conflict.
Equal representation is not always possible or practical within individual programmes and account also needs to be taken of the way a subject is covered over a period of time. Individual reports may give more time to one particular incident, but we regularly report the suffering felt by both sides. Not every report can include all aspects of the conflict, but this does not constitute bias. Perfect balance is difficult to achieve on every single occasion but overall it is a more achievable goal.
We have registered your comments on our audience log. This is the internal report of audience feedback which we compile daily for all programme makers and commissioning executives within the BBC, and also their senior management.
If replying to this e-mail please use the webform which you used for your initial complaint. This can be found at:
Thank you again for taking the time to contact us.